Frequently Asked Questions

You can order flowers online via our online shop (https://www.flowersbyphyllis.com/shop)or visit our flower shop in St Paul's Bay, Malta. We offer bouquets and arrangements for occasions such as Valentine's Day, Mother's Day, birthday, anniversary, wedding, congrats, new baby, thank you, I'm sorry, get well, special events or simply to surprise your loved ones. Flowers by Phyllis offers flowers delivery across Malta & Gozo. Watch this easy step-by-step video guide (https://youtu.be/OOv8TP21UZo)to learn how to order flowers online in Malta in just a few minutes.

Yes! When ordering online, select your preferred delivery or pick-up date. This allows us to prepare fresh flowers specifically for your chosen day.

Yes, flowers can be delivered on the same day if the order is confirmed before 12 pm. Please allow a minimum window of six operating hours for deliveries on normal working days. Orders on special occasions such as Valentine's Day, Women's Day, Mother's Day, etc. will require a longer preparation timeframe. Same-day delivery is not possible on Sundays and public holidays. Same-day delivery is not possible to Gozo.

Flowers by Phyllis offers flower delivery to all localities across Malta and Gozo.

While we aim to meet time preferences, we cannot guarantee exact delivery times. However, we offer express delivery services, the cost of which depends on the delivery address. Please contact us directly to arrange for this service.

Yes, Flowers by Phyllis delivers to care homes and hospitals across Malta and Gozo (e.g., Mater Dei, Saint James, etc.). Provide the recipient's name, ward and bed number if possible. Note: deliveries are restricted to certain departments, such as oncology.

Delivery on Sundays and public holidays is available across Malta if order is placed in advance.

All our floral arrangements are prepared fresh on the day of delivery using carefully selected flowers. If a specific flower is unavailable due to seasonality, it will be substituted with a similar bloom of equivalent quality and value.